Yamaha Road assistance – Now 2 Years Free Cover

POSTED: 14/05/2021

TAGS:

YamahaRecoveryRoadsideAssistance

Yamaha owners have enjoyed a FREE 1 year roadside recovery and home start for some time now, but using their long standing relationship with the RAC, Yamaha will now offer new owners the peace of mind of 2 years RAC cover !

In the unlikely event of a breakdown or accident, customers can get their vehicle fixed at the roadside or recovered to their Yamaha dealer.

Yamaha have worked closely with our partners at the RAC to add an additional year of cover for all new Yamaha sales from TODAY. This means new Yamahas will now come with an industry-leading 2 years’ free RAC cover, bringing this in line with their 2 year Warranty period. The cover will remain the same - Premium level, Home Start included.

PLEASE DO NOT CONTACT US REF TO INPUT OF RECOVERY CODES, WE CANNOT HELP. CONTACT CUSTOMER SUPPORT, AS BELOW. 


The only change for customers is that they will be contacted by RAC to activate their 2nd free year of cover shortly before the end of Year 1. Customers will need to provide a payment method to the RAC, which will be held until the start of their 3rd year of ownership. At that point, the RAC will again contact the customer and they will have the option to either pay for the 3rd year or cancel the cover. 

If you experience any issues with Yamaha Assistance- see below customer support details.

See the Yamaha range here

 

Customer Support

We are aware that from time to time, customers may experience issues with YOU Yamaha Motor Road Assistance, such as:

Welcome Pack not received
Being told vehicle is not on cover
2nd Year Complimentary invitation not received
2nd Year Complimentary cover activation code not working, or not sure where to input
Change of owner (e.g. ex-demonstrators, private sales, trade-ins)
Recovery complaints

Enquiries will be handled swiftly and directly by a team dedicated to supporting this manufacturer program. This email address is:

youyamaha@rac.co.uk

When sending an enquiry, please include the following information:

Customer Name
VRN
Customer contact telephone number
Customer postal address
Customer email address

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