Autotrader Awards 2023
POSTED: 16/08/2023
We did it! We’ve just been awarded Auto Trader “Highly Rated” status for 2023 - the 6th consecutive year – so that’s 6 out of 6 for 5-WAYS! It’s been seriously challenging at times during the last few years. Still, this award and recognition acknowledge our team's hard work to ensure our customers get a great experience and a well-prepared product.
A huge thanks to all our customers, your business is greatly appreciated, and without your reviews, we wouldn’t get the awards!
Every year, Auto Trader recognises the retailers providing the highest customer service through their “Highly Rated” program.
How do retailers become Highly Rated on Auto Trader?
Highly Rated retailers are those with the very best customer reviews on Autotrader.co.uk who have built their brand reputation on trust and transparency with their customers. Those who are Highly Rated will display a badge on their adverts and in their dealership, and they’ll also have a logo on their Auto Trader profile page – where you can learn a bit more about them.
How are Highly Rated retailers chosen?
Highly Rated retailers are selected based on the reviews and feedback of their real-life customers.
To get a badge on their profile, Highly Rated retailers will:
• Have an average customer rating of at least four stars in Auto Trader’s marketplace
• Have a certain number of high-quality reviews
• Regularly engage with customer reviews and contribute to Auto Trader’s amazing community
If a retailer has a Highly Rated badge, it’s because their customers have spoken and have consistently recognised their excellent customer service and experience.
Fiveways Motorcycle Centre Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Fiveways Motorcycle Centre Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
